Software eLearning - Microsoft Excel

This eLearning experience was created for employees to learn basic formatting in Microsoft Excel.

Audience: employees from four departments
Responsibility: Instructional Design, eLearning Development, Visual Design
Tools Used: Articulate Storyline 360, Adobe Premier Pro, Canva

Problem and Solution

In this concept project, the client had a large number of employees in various time zones that needed to use Microsoft Excel. A needs analysis revealed that there was a gap in skills to perform these tasks. Furthermore, the technical trainers’ schedules were full with training clients, so there was no time available for them to train employees on the software they needed for their roles.

Considering the situation, eLearning was a great option to guide learners through step-by-step on how to use Microsoft Excel.

Action mapping was used to determine the precise actions employees would need to take to perform their responsibilities with the software.

Process

I approached this project by using a rapid prototyping approach and gained the information for the eLearning experience through research. Feedback was gathered from SMEs and stakeholders, and three iterations were created before the final product.

The software used to create this experience includes Microsoft Excel, Canva for graphic design, Adobe Premiere Pro, and Articulate Storyline.

Experience the Complete Project

Takeaways

Implementation was a huge success, and employees from all different departments shared how relieved and thankful they were to have the training. The eLearning gave them a strong foundation, and employees were able to go to IT with any specific issues they had with the software.

As a result, the IT department also reported having far fewer requests for help with the software and more time to focus on other tasks.

I discovered an enormous passion for eLearning that focuses on software training. The best way I could describe this project was “fun”! Through creating this and other software training experiences I learned ways to improve screen capture methods that would allow for higher quality images and transitions. If I had time to recreate this experience, I would have applied these new methods.

After dedicating time to this project, I discovered top-tier screen captioning software to minimize blurry video captures and pixel measurement tools to maintain uniformity in screen dimensions. When I embark on future software training endeavors, I'll integrate these tools to elevate the quality of the training materials.

Additionally, since creating this project I have honed my skills in controlling the pace and direction, enabling me to craft eLearning experiences that offer enhanced guidance to learners as they progress through the training.

In the future, I hope to apply my instructional design skills to projects like this where I can explore software training solutions.

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